FAQ

Frequently Asked Questions

  • Is the work done in House or is it sent out?

    We do all work in our office/lab in Jefferson NC.

  • Do you repair videotapes and remove mold?

    Yes, we do, we repair VHS, VHS-C, Hi8, Mini DV tapes and audio tapes as well. ($20. Per tape) We also remove mold from VHS tapes

  • What do you convert videotapes to?

    We convert them to DVD-R (The most popular in the industry) and/or load them to either thumb drive, or Hard Drive (which we also can supply) and upload them to your cloud service if you prefer.

  • What is your turn around time?

    For 1 to 5 tapes, two days, 20 to 30 tapes, up to 10 days, if your collection has more than 30 tapes, it could take up to 2 weeks. 

  • What Payment Methods do you accept?

    We accept Visa, Mastercard, Amex and Discover. We also accept checks, PayPal and cash.

LET US PRESERVE YOUR MEMORIES

Call for more information at 828-278-4467

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